Is it possible to arrange a secure collection for my vouchers

With our secure collection service, you can be sure the vouchers you return for reimbursement are being delivered safely. What's more, you will receive express reimbursement within 8 working days!

  • Delivery is guaranteed: there is no risk of your vouchers being lost or stolen
  • Express reimbursement within eight working days
  • €20 per collection

Contact partners-BE@edenred.commentioning your VAT-number and the pick-up address, to activate this service.


Edenred is not responsible for any theft or loss when returning tickets in any manner other than by the secure collection service.

Follow this link to find out how to prepare your paper vouchers for collection.

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