Refund of paper vouchers are made by bank transfer on the 15th or 30th of the month, depending on the date of receipt of the vouchers. Vouchers received in the first fortnight of the month are reimbursed on the 30th; those received in the second fortnight are reimbursed on the 15th of the next month.
To do so, simply return your Consumption Voucher with the duly completed submission form.
N.B.: Paper tickets are reimbursed up to three months after their expiry date. After this period, the tickets are no longer refunded. Make sure to send them back to us regularly!