How to return consumption vouchers?

How should I return paper vouchers for reimbursement?

How to submit your vouchers?

  1. Sort all vouchers in the same direction, without folding or stapling them.
  2. Make sure you don't write anything on the encrypted area at the bottom of the ticket in order to ensure a correct machine reading.
  3. Put the stamp of your business, as a proof that the vouchers belong to you, and verify the different face values of the vouchers.
  4. Fill in the voucher submission form available online or the classic PDF voucher submission form, print it and keep a copy as proof.
  5. Send it by registered letter to

    Edenred - Reimbursement

    Vorstlaan 165/B9

    1160 Brussel

    Or use our secure collecting service to ensure the correct transfer and the reimbursement within the 8 business days (20€ per collection). Contact partners-BE@edenred.commentioning your VAT-number and the pick-up address, to activate this service. More info.


Edenred is not responsible for any theft or loss when returning tickets in any manner other than by the secure collecting service.

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