How should I return paper vouchers for reimbursement?
How to submit your vouchers?
- Sort all vouchers in the same direction, without folding or stapling them.
- Make sure you don't write anything on the encrypted area at the bottom of the ticket in order to ensure a correct machine reading.
- Put the stamp of your business, as a proof that the vouchers belong to you, and verify the different face values of the vouchers.
- Fill in the voucher submission form available online or the classic PDF voucher submission form, print it and keep a copy as proof.
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Send it by registered letter to
Edenred - Reimbursement
Vorstlaan 165/B9
1160 Brussel
Or use our secure collecting service to ensure the correct transfer and the reimbursement within the 8 business days (20€ per collection). Contact partners-BE@edenred.com, mentioning your VAT-number and the pick-up address, to activate this service. More info.
Reminder
Edenred is not responsible for any theft or loss when returning tickets in any manner other than by the secure collecting service.
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