How does the return works?

How to submit your vouchers?

  1. Sort all vouchers in the same direction, without folding or stapling them.
  2. Make sure you don't write anything on the encrypted area at the bottom of the ticket in order to ensure a correct machine reading.
  3. Put the stamp of your business, as a proof that the vouchersbelong to you.
  4. Fill in the voucher submission form available online, print it and keep a copy as proof.
  5. Send it by registered letter to

    Edenred, Triumph Building II

    A. Fraiteurlaan 15/23

    1050 Brussel

    Or use our secure collecting service to ensure the correct transfer. Contact to activate this service.


Edenred is not responsible for any theft or loss when returning tickets in any manner other than by the secure collecting service.

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