Extension of voucher validity

  • Updated

Due to the unprecedented context and on the initiative of the National Labour Council, supported by Edenred and all voucher issuers, the federal government has decided to temporarily authorise the extension of expiry dates of prepaid vouchers, depending on the product.

NEW: Following the Royal Decree of November 22, beneficiaries of meal vouchers, eco-cheques and consumer vouchers now have the possibility to reactivate their expired vouchers within three months, and this for an additional three months.
This is therefore an exceptional circumstance in which you can accept some outdated vouchers, depending on their expiry date. Please see below for all the necessary details.

Ticket Restaurant

The vouchers concerned are automatically extended on the Edenred card.
You do not have to do anything!

 

Ticket EcoCheque

The cheques concerned by the Royal Decrees were automatically extended on your clients’ Edenred card. You don’t have to do anything!

For paper cheques, the last cheques still in circulation to benefit from the extended validity until 31/12/2023 are those whose initial validity date runs from 30/4/2021 to 31/12/2021. (see table)

Don't forget to return these cheques within three months, i.e. before 31/03/2024, by following the remittance procedure.

Old expiry date New expiry date Maximum reimbursement date
31/01 to 28/02/2020

31/12/2022

31/03/2023
31/07 to 31/10/2020

31/12/2022

31/03/2023
30/04 to 31/12/2021

31/12/2023

31/03/2024
30/09/2022

31/12/2022

31/03/2023
31/10/2022

31/01/2023

30/04/2023
30/11/2022

28/02/2023

31/05/2023
31/12/2022

31/03/2023

30/06/2023
31/01/2023

30/04/2023

31/07/2023
Ticket Compliments

The validity extension period for Tickets Compliments is now over.

Ticket Sport & Culture

The circulation of the Sport & Culture Ticket in paper format is over. Your customers can now only use their digitalized Sport & Culture Tickets on the Edenred card!

Edenred Consumption Voucher

The validity extension period for Edenred Consumption Voucher s is now over.

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