Refunds for transactions recorded with Edenred card are made automatically within 2 business days by bank transfer.
Paper vouchers are also reimbursed by bank transfer, depending on the date the vouchers are received. Tickets received in the first fortnight of the month are reimbursed on the 30th; those received in the second fortnight are reimbursed on the 15th of the next month. To do so, simply return your paper tickets with the duly completed submission form. Don’t hesitate to use our secure collecting service to ensure the correct transfer. More info.